PROGRAM OFFICER

This is an opportunity to join an early-stage, fast-growing social enterprise with significant professional growth opportunities. Initially our Program Officer will play a key role in managing the launch and maintenance of our core program and as the scope of the role evolves, will go on to manage large sections of our program operations and shape the scope of our service.

The Role

An initial set of core responsibilities is likely to include:

  • Report directly to Program Associate.
  • Oversee facility level training to build capacity for implementation of mobile client feedback and subsequent quality improvement activities.
  • Provide direct technical assistance and mentoring to health facilities for continuous support on client feedback, quality improvement activities and system improvement.
  • Monitor the actions taken by facilities in response to client feedback.
  • Undertake qualitative and quantitative research with facility staff and clients – e.g., focus groups and interview programmes.
  • Building relationships with local government public healthcare managers to support oversight of quality improvement and service delivery improvements.

Skills and Experience

  • Bachelor’s degree in any subject, preference for Public Health, Business, Clinical Medicine, Social Work or similar
  • Prior experience working with healthcare workers and/or in primary healthcare facilities and/or in local government settings strongly preferred
  • Comfortable undertaking quantitative (e.g., basic surveys) and qualitative (e.g., focus groups) research programs. Able to communicate key takeaways.
  • Clear in both verbal and written communication forming opinions and justifications. Confident in giving public presentations and holding the attention of an audience.
  • Demonstrated ability to build trusted relationships with individuals from a range of backgrounds (e.g., community leaders, healthcare workers, government officials)
  • Proactively manages time and works efficiently setting priorities and personal deadlines for tasks
    Close attention to detail. Follows up on specific tasks without requiring prompts or intense oversight from manager
  • Competent working in the MS Office suite including Excel, PowerPoint and Word
    Fluent in English and Swahili

Attitude

  • Passionate about Afya Pamoja’s vision
  • Ownership: we don’t have the answers to all the challenges that we’re going to face. Our team members need to have the instincts to identify a problem and solve it with limited support.
  • Embodies a “Growth mindset”, the instinctive desire to grow professionally and develop new skills that also contribute to the long-term success of the organisation.
  • Entrepreneurially-minded: remain proactive despite a relatively high level of uncertainty and an evolving scope of work

Renumeration Package

  • Competitive annual salary.
  • Private medical insurance package.
  • 25 days annual leave plus all Tanzanian public holidays.
  • Flexibility to work from home and office.

Job Application

To make an application, kindly fill the form below and attach your CV. Kindly note that the CV must be in PDF format and less than 2MB in size.