PROGRAM MANAGER

This is an opportunity to join an early-stage, fast-growing non-profit with significant professional growth opportunities. Our Program Innovations Manager will play a key role in designing our core product and testing program innovations to ensure we deliver cost-effective impact. This individual will go on to lead large teams and entire departments and make major contributions to shaping and delivering on our vision.

The Role

An initial set of core responsibilities is likely to include:

  • Report directly to Co-Founder
  • Management of 1-3 Program Officers leading citizen, facility and local government
    engagement and core program activities
  • Lead all of our program innovations and product testing work from design thinking
    through to implementation – conduct research, identify problems, design solutions and
    test them to optimise service design
  • Lead aspects of government engagement:
    ■ Identify how to adapt our service to the needs of our government partners in order to drive maximum impact from the service
    ■ Collaborate with Ministry of Health and PO-RALG to build capacity of local government and Healthcare workers in addressing client feedback
    ■ Provide technical assistance to local government officials to support facilities in planning, implementing and evaluating client feedback

Skills and Experience

  • Bachelor’s degree in any subject, preference for Public Health, Business, Clinical Medicine, Social Work or similar
  • Prior experience working with healthcare workers and/or in primary healthcare facilities and/or in local government settings strongly preferred
  • Experience in innovation environments (design thinking or human-centered design preferred)
  • Experience in managing complex projects across multiple stakeholders to a clear timeline. Able to identify interdependencies and prioritise tasks effectively
  • Experience managing a small team of reports (~3) and leading their professional development enabling them to perform at their full potential
  • Excellent problem solver. Able to identify, define and deconstruct complex problems, develop hypotheses for how to solve the problem and then test them. Has demonstrated this in multiple roles and different settings.
  • Clear in both verbal and written communication forming opinions and justifications.
  • Demonstrated ability to build trusted relationships with individuals from a range of backgrounds (e.g., community leaders, healthcare workers, government officials)
  • Proactively manages time and works efficiently setting priorities and personal deadlines for tasks
  • Experience working in unstructured/early-stage environment preferred
  • Comfortable designing and managing quantitative and qualitative research programs,
    and able to identify key takeaways
  • Competent working in the MS Office suite including Excel, PowerPoint and Word
  • Fluent in English and Swahili

Attitude

  • Passionate about Afya Pamoja’s vision
  • Ownership: we don’t have the answers to all the challenges that we’re going to face.
    Our team members need to have the instincts to identify a problem and solve it with
    limited support.
  • Embodies a “Growth mindset”, the instinctive desire to grow professionally and
    develop new skills that also contribute to the long-term success of the organisation.
  • Entrepreneurially-minded: remain proactive despite a relatively high level of
    uncertainty and an evolving scope of work

Renumeration Package

  • Competitive annual salary
  •  Private medical insurance package
  • 25 days annual leave plus all Tanzanian public holidays
  • Flexibility to work from home and office

PM Job Application

To make an application, kindly fill the form below and attach your CV. Kindly note that the CV must be in PDF format and less than 2MB in size.